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Presidio Sport & Medicine  
Presidio Sport & Medicine
Copyright © - 2003
Presidio Sport & Medicine
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To help familiarize you with our facility, please be aware of the following office policies. These policies have been developed to help us serve you better, keep our fees low and assure our patients of the best care possible. If you have any questions regarding our policies, please ask - we are here to help in any way we can.
SCHEDULING APPOINTMENTS:
We strongly recommend that you make your appointments well in advance. This will guarantee the best time and day for you. Our early morning and evening appointments fill up first.
 
REMINDERS:
As a courtesy, we will try to call you or leave a reminder message the day before your scheduled appointment. Please be aware that you are still responsible to give 24-hours notice should you need to cancel or reschedule. **Please make all requests for appointments to our front desk during our normal business hours.**
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CANCELLATIONS:
We request a minimum of 24-hours notice if you cannot make your scheduled appointment so that we can best serve all of our patients. Please note, there is a chage for late cancellations or missed appointments as follows: $80 for a physical therapy initial evaluation, $40 for a regular physical therapy appointment, and the full price of a massage or Pilates appointment.
 
PAYMENTS:
In an effort to keep our fees and your balances low, we ask that you make your payment at the time of service.
 
INSURANCE:
Many of our patients are fortunate enough to have medical insurance to help defray the cost of Physical Therapy treatment. The overwhelming majority of insurance plans do not cover all treatment in full. You are responsible for your co-payment and all deductibles, if applicable, at the time of service. We cannot make exceptions, as it is illegal to do so. To help you process your claims, our staff will do most of the paperwork for you as a courtesy. As we are not an insurance company nor do we work for or represent any such company, we cannot guarantee any eligibility, extent of coverage or any payment by your insurance. You are ultimately responsible for any outstanding balance.
 
OFFICE RECORDS/ CHART NOTES:
All of your records are strictly confidential. If you wish us to process your insurance claims, we must have a signed authorization allowing us to send pertinent information to your insurance company.
 
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Key Information
CLINIC FAQS:
Answers to common questions about your first visit >>
REGISTRATION FORMS:
Fill out our Online Registration Forms before your first
visit >>
BILLING QUESTIONS:
Call MD Synergy 877.637.9637, Option 2
 
 
 
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